We achieved accreditation to ISO 9001:2008 in January 1993, one of
the first in our sector to be awarded. We have recently expanded our
scope to include our tooling and design facilities. Our system is
externally assessed by SGS UK Ltd.
The system is compact and workable, providing clear procedures for every aspect of our process.
We operate a system in which several people within an appointed team receive training in the specific needs of our customers.
This allows us continuity of quality during differing shifts or when staff are absent as there is no single person with all the information. We also find that it creates a situation in which each team looks for improved working methods for the component thus playing a part in cost efficiency.
We welcome regular customer feedback and look to continually improve our service to our customers' year on year.